In-field support

We handle the tech and labor so you don't need to

Semios’ team of trained professional field technicians handle all on-site installations so that you don’t need to worry about labor or the hassle of installing new equipment. With remote monitoring and ongoing maintenance, our field technicians are dedicated to ensuring the Semios equipment in your field is working.

Our comprehensive in-field support covers:

  • Full network installation, testing, and performance monitoring
  • All Semios equipment installation, monitoring, and support
  • Lure liners and pheromone supply monitoring and replacement

Semios Field Technician hanging up a pheromone dispenser in a vineyard

Your success is our #1 priority

Get personal one-on-one training with your dedicated Customer Success Specialist to ensure you and your team feel confident in using our system and its tools. Your Customer Success Specialist will be based in your local area and is just a call, text, or email away so you can always get the support you need, whether it’s virtually or in-person at your farm.

Get access to continuous support & training:

  • Personalized support from your Customer Success Specialist for you and your team
  • New educational content and workshops, tailored to your crop or region
  • Continuous updates to improve our customer experience and solutions

Members of the Semios team behind a booth at an educational workshop

Backed by a team of experts

Our team of agronomists, entomologists, crop researchers, and data scientists are continually conducting research to improve the Semios platform to ensure you are getting the best return-on-investment.

Ways our team of experts supports you:

  • Customized variable-rate pheromone dispersal and optimal spray timing windows to maximize impact
  • Continuous research to provide the most accurate pest and disease models
  • Regional reports & insights into your crops
  • Updates to expand the Semios platform’s capabilities and to improve functionality

Member of the Semios team checking on conditions in the field